Privacy Policy

Our Privacy Policy

Effective Date: May 20, 2026

Zenith Heights Flooring & Epoxy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, contacting us, or using our services.

This Privacy Policy explains what information we collect, how we use it, the technologies we use to collect information, and the choices available to you.

Information We Collect

When you interact with our website or contact us, we may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Service address or general location
Information submitted through contact, quote, or consultation forms
Any other information you choose to provide when communicating with us

We collect information that is reasonably necessary to respond to inquiries, provide estimates, schedule consultations, deliver our services, and communicate with customers.

How We Use Your Information

Zenith Heights Flooring & Epoxy may use the information we collect to:

Respond to inquiries and service requests
Provide estimates and schedule consultations
Communicate with you regarding requested services
Improve our website, services, and customer experience
Monitor website performance and functionality
Understand how visitors use our website
Measure the effectiveness of our marketing and advertising
Send service-related communications and, where permitted, promotional communications

We do not sell or rent your personal information.

Website Analytics, Google Tag Manager, and Advertising Technologies

Our website uses third-party technologies to understand website traffic, measure marketing performance, and improve the user experience.

Google Tag Manager

We use Google Tag Manager (GTM) to manage and deploy website tags and tracking technologies. Google Tag Manager itself does not typically store information such as your name or email address, but tags configured through Google Tag Manager may collect information such as IP address, browser information, device information, pages visited, interactions with the website, and other usage information.

The specific information collected depends on the tags and services configured on our website.

Google Analytics and Google Advertising Services

Where enabled on our website, we may use Google Analytics and/or Google advertising technologies, such as Google Ads conversion tracking, to understand website traffic, measure conversions, and evaluate the effectiveness of advertising campaigns.

These services may use cookies, pixels, or similar technologies to collect information about how visitors interact with our website.

Google may process information in accordance with its own privacy policies and terms.

Meta Advertising Technologies

Where applicable, we may use Meta Pixel or other Meta advertising technologies to measure advertising performance, understand website activity, and deliver or optimize advertising.

These technologies may collect information such as website interactions, browser and device information, and pages visited. Information collected through these technologies may be associated with a browser, device, or other identifier.

You may be able to manage or limit certain advertising-related tracking through your browser, device, or the relevant third-party provider’s privacy and advertising settings.

Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

Keep the website functioning properly
Understand how visitors interact with the website
Analyze website traffic and performance
Measure advertising and marketing effectiveness
Improve website functionality and user experience

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some portions of the website.

Technical Data and Log Information

When you visit our website, certain technical information may be collected automatically. This may include:

IP address
Browser type and version
Device type and operating system
Pages visited
Referring website or source
Date and time of visits
General geographic or location information
Website interactions and usage information

This information may be used for website security, analytics, troubleshooting, performance monitoring, and improving our services.

How We Share Information

We may share personal information with trusted service providers that assist us with operating our business and website. These providers may include website hosting providers, website analytics providers, marketing and advertising platforms, communication providers, and other vendors necessary to provide our services.

These service providers are authorized to access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, users, or business.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), depending on whether and how those laws apply to our business.

Subject to applicable legal requirements and exceptions, California residents may have rights regarding their personal information, including the right to:

Know what categories of personal information we collect and how it is used
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Opt out of certain sales or sharing of personal information
Limit certain uses or disclosures of sensitive personal information, where applicable
Not receive discriminatory treatment for exercising applicable privacy rights

We do not sell personal information for monetary consideration. However, certain online advertising and analytics activities may be considered “sharing” or targeted advertising under California privacy laws.

If applicable, you may request to opt out of the sale or sharing of your personal information by contacting us using the information provided below. We will verify requests as required by law before completing them.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

External Links

Our website may contain links to third-party websites or services. These websites are not operated or controlled by Zenith Heights Flooring & Epoxy, and we are not responsible for their content, security, or privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

Zenith Heights Flooring & Epoxy may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.